MessageAuth helps prevent SIM swap and handset theft (aka Op Carrow fraud) by automatically communicating with customers in multiple channels every time account details are changed or phones are upgraded and sold on account. Where risk in events and transactions are identified, MessageAuth automatically resolves the risk with the customer.

MessageAuth identifies payments that are likely to be subject to social engineering by comparing customer interactions across multiple channels. MessageAuth automatically resolves risk by communicating with customers, reducing operational overheads.

For high value or high risk retail purchased on account, MessageAuth prevents scammers socially engineering customers to gain access to accounts to intercept or re-direct deliveries. MessageAuth automatically resolve risk alerts saving your Fraud Team time.