Stop scams. Protect customers. Automate.
AI Automation to Identify, Communicate, Resolve Scam Risk.
High-Risk Order Verification
- Exception Handling
- Referred Orders
- High Value Orders
One Time Passcode Replacement
- Customer enrolment
- Two factor authentication
- Scam / interception protection
Payment Processing
- Bank Transfers (APP)
- ACH (Direct Debits & FP)
- Card Payments
- Payouts
Mobile Network Operators
MessageAuth helps prevent SIM swap and handset theft (aka Operation Carrow) by automatically communicating with customers in multiple channels every time account details are changed or phones are upgraded and sold on account.
Where risk in events and transactions are identified, MessageAuth automatically resolves the risk with the customer.
SMS & CPaaS Vendors
50% of SMS volumes worldwide carry an OTP, meaning 50% of SMS revenues are 'at risk' if organisations move away from SMS OTPs.
Despite telco investment into SMS OTP alternatives their SMS distributors lack an orchestrated solution to offer customers now.
MessageAuth fills this 'solution void' for SMS industry participants by retaining SMS as the delivery channel to carry MessageAuth's advanced form of authenication and securing that cannot be shared of intercepted like OTPs.
Payments
MessageAuth identifies payments that are likely to be subject to social engineering. Where risk is identified, MessageAuth automatically resolves risk by communicating with, advising and protecting customers in real-time.
This means FCA regulated businesses can inspect all payments without additional fraud and payment operations resources, reducing risk, liabilities and losses.
Vitally, customers will experience a more proactive, insightful, always on service from your business so customers are always fully informed prior to authorising a payment.
